Refund Policy

​

Effective Date: 26/7/2024

​

Thank you for shopping at GlowySkin. We value your satisfaction and want to ensure you are happy with your purchase. Please read our refund policy carefully.

​

1. Refund Eligibility

​

We offer a 15-day refund policy from the date of delivery on all purchases made on our website, subject to the following conditions:

• Unused and Unopened Products: To be eligible for a refund, the product must be unused, unopened, and in the same condition that you received it.

• Proof of Purchase: You must provide proof of purchase, such as your order number or receipt.

 

2. Return Process

 

To initiate a return and request a refund, please follow these steps:

• Contact our customer service team within 15 days of receiving your order at +91 8696449947

• Provide your order number, the name of the product(s) you wish to return, and the reason for the return.

• Our customer service team will provide you with a return authorization and instructions on how to return the product.

 

3. Return Shipping

​

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

• If you receive a refund, the cost of return shipping will be deducted from your refund.

​

4. Refund Processing

​

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 2 days.

​

5. Exchanges

​

• We do not offer exchanges at this time. If you need a different product, please return the original item for a refund and place a new order.

​

6. Contact Us

​

If you have any questions about our refund policy, please contact us at:

• Phone: +918696449947

• WhatsApp: +918696449947